Privacy Policy
Last updated: November 11, 2026
A Steady Space LLC ("A Steady Space," "I," "me," or "my") runs asteadyspace.com and related pages, quizzes, courses, and booking tools (together, the "Site"). This policy explains what personal information I collect, how I use it, who I share it with, and the choices you have. I'm a small, one-person practice, and I treat what you share with me with care.
1. Information I collect
Information you give me directly
- Contact details: your name, email address, and phone number when you take a quiz, book a call, buy something, fill out a form, or email me.
- Quiz answers: your responses to the Anger Archetype Quiz and any other quizzes, and your results.
- Booking details: the times you book, plus anything you choose to share in booking forms or intake questions.
- Payment details: when you pay by card, your payment is processed by Stripe. I never see or store your full card number. If you pay by Zelle, Venmo, Cash App, or PayPal, that service handles the payment and I receive the payment confirmation (for example, your name and the amount).
- Session and program information: notes, intake forms, assessments, and anything you share during coaching sessions or programs.
- Messages: anything you send me by email, text, direct message, or contact form.
Information collected automatically
- When you visit the Site, my website platform and similar tools may automatically collect basic technical information, such as your IP address, browser and device type, pages visited, time spent on pages, and how you arrived at the Site. This is collected through cookies and similar technologies (see Section 6).
- Forms: my forms may remember your contact details so they're pre-filled on your next visit, and they record your time zone so booking times show correctly.
- Reviews: the Site displays client reviews through an embedded review widget, which may load content from its provider.
2. How I use your information
- To send you your quiz results and the follow-up emails you signed up for
- To schedule, confirm, and run your calls, sessions, and programs
- To process payments and send receipts
- To answer your questions and messages
- To deliver courses, live sessions, and community access
- To send occasional emails about my offers, events, and resources (you can unsubscribe anytime)
- To understand how the Site is used and make it better
- To meet legal, tax, and accounting obligations
I don't sell your personal information.
3. Session recordings and transcripts
With your consent, some sessions may be transcribed. Transcripts are stored temporarily in my business Google Workspace account. Before I use any transcript for anything beyond your own work with me, I remove your portion of the conversation and anything that could identify you. I may then use my own words (never yours) to develop educational content, such as posts, articles, newsletters, live sessions, and course material. Your words, stories, and identifying details are never published. You can decline transcription at any time.
4. Who I share information with
I share information only with service providers who help me run the practice, and only as needed for them to do their work:
- Website, booking, email, and client portal: my all-in-one business platform (Ivorey)
- Quizzes: my online quiz provider, which records your answers and results
- Connecting my tools: an automation service that passes your quiz details into my business platform
- Payments: Stripe, and, if you choose them, Zelle, Venmo, Cash App, or PayPal
- Video sessions and file storage: Google Workspace (including Google Meet and Google Drive)
- Website analytics: Google Analytics
These providers have their own privacy policies and are expected to protect your information.
I may also share information if the law requires it, to protect someone's safety, or as part of a change in the business's ownership or legal structure (for example, if the practice moves to a new business entity). In that case, this policy would continue to apply to your information.
5. Confidentiality and safety
I'm a coach and educator, not a licensed therapist, and my services aren't therapy or medical care. I keep what you share in sessions confidential, with a few exceptions: if I believe you or someone else is at risk of serious harm, if I learn of the abuse or neglect of a child or vulnerable adult, or if I'm required by law or court order to share information. My Terms & Conditions, including my Coaching Services Agreement, explains confidentiality in more detail.
6. Cookies and analytics
Cookies are small files stored on your device. The Site and its tools use cookies to make pages work, remember your preferences, and understand how visitors use the Site. I use Google Analytics to see how visitors find and use the Site; you can learn how Google uses this data at policies.google.com/technologies/partner-sites, and opt out with Google's browser add-on at tools.google.com/dlpage/gaoptout. You can block or delete cookies in your browser settings, though some parts of the Site may not work as well.
Do Not Track: some browsers send a "Do Not Track" signal. There's no common standard for responding to these signals, so the Site doesn't currently change its behavior when it receives one.
7. Emails
If you take a quiz or sign up for emails, you'll receive emails from me. Every marketing email includes an unsubscribe link. Unsubscribing won't affect emails about sessions or purchases you've booked.
8. How long I keep information
I keep personal information only as long as I need it for the purposes above, including legal, tax, and accounting requirements. Session transcripts are kept temporarily and deleted once I've finished with them. When I no longer need information, I delete it or remove anything that identifies you.
9. How I protect your information
I use reputable, secure services and limit access to your information to what's needed to work with you. No method of storing or sending information online is completely secure, so I can't guarantee absolute security.
10. Your choices and rights
You can ask me to:
- Tell you what personal information I have about you
- Correct information that's wrong
- Delete your information (unless I'm required to keep it)
- Stop sending you marketing emails
California residents: you may request information about the categories of personal information I've shared with third parties for their direct marketing purposes. I don't share personal information for third parties' direct marketing.
To make a request, email me at the address below. I'll respond within a reasonable time.
11. Children
The Site isn't directed to children under 13, and I don't knowingly collect personal information from them online. Coaching that involves anyone under 18 happens only with a parent or guardian's consent. If you believe a child under 13 has given me personal information through the Site, contact me and I'll delete it.
12. Links to other sites
The Site may link to other websites, podcasts, and platforms. I'm not responsible for their privacy practices, so please read their policies.
13. Changes to this policy
I may update this policy from time to time. When I do, I'll change the "Last updated" date at the top. If the changes are significant, I'll let you know by email or with a notice on the Site.
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